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Booking & Cancellation
Our Booking Terms as a PDF file for printing

Booking

  • Rooms are definitely booked when you receive a booking
    confirmation via post, fax or email.
  • It is also possible that we will confirm the booking personally or
    with a call.
  • Please note that this is a non-smoking facility. A smoking area
    can be found in the courtyard.
  • Dogs and other animals are not allowed.

Cancellation

  • Cancellation of your booking by either you or us is possible free
    of charge until 15 days before arrival.
  • In case of cancellation by the guest house we will offer you an
    alternative accommodation.
  • In case of cancellation by the guest within less than 14 days
    before the day of arrival we will charge 30% of the full amount.
  • In case of cancellation by the guest within 1 day before arrival we
    will charge 100% of the full price for the room (excluding breakfast).

Arrival

  • Check-in is usually between 17.00 and 19.00.
  • If you wish to arrive at another time, please contact us
    (via telephone or email) to arrange another check-in time.
  • Our doorbell and intercom are situated at the mailbox at the gate.

Bill and Payment

  • If not arranged otherwise, payment of lodging is due upon arrival.
  • Payment of the bill can be made in cash or with ec-card (using PIN).
  • When paying with credit card we have to charge a fee of 5%.

Departure

  • On the day of departure, please leave your rooms until 10.00 am.
    You can leave the key in the outside lock.
   
 

How to find us:

Geo coordinates:
51 23' 23.604" North
12 13' 16.284" East
correspond
51.38989 North
12.22119 East